Opening Hours

Holsworthy Medical Centre

Day Opening hours
Monday 20 May
8am to 6:30pm
Tuesday 21 May
8am to 6:30pm
Wednesday 22 May
8am to 6:30pm
Thursday 23 May
8am to 6:30pm
Friday 24 May
8am to 6:30pm
Saturday 25 May
Closed
Sunday 26 May
Closed

Stratton Medical Centre

Day Opening hours
Monday 20 May
8:30am to 6:30pm
Tuesday 21 May
8:30am to 6:30pm
Wednesday 22 May
8:30am to 6:30pm
Thursday 23 May
8:30am to 6:30pm
Friday 24 May
8:30am to 6:30pm
Saturday 25 May
Closed
Sunday 26 May
Closed

Hatherleigh Medical Centre

Day Opening hours
Monday 20 May
8:30am to 1pm
2pm to 6pm
Tuesday 21 May
8:30am to 1pm
2pm to 6pm
Wednesday 22 May
8:30am to 1pm
2pm to 6pm
Thursday 23 May
8:30am to 1pm
2pm to 6pm
Friday 24 May
8:30am to 1pm
2pm to 6pm
Saturday 25 May
Closed
Sunday 26 May
Closed

Phone lines are open from 08:30 to 18:00 at Stratton and 08:00 to 18:00 at Holsworthy and then calls divert to emergency lines. For routine appointments, queries or concerns please call after 11am. For urgent matters, please call anytime, preferably before 11am when it is easier to get through for urgent concerns.

Reception is staffed in the evenings until 18:30 although doors will be closed at 18:00, unless there are Enhanced Access appointments that evening.

Enhanced Access appointments for non-urgent matters are available on Tuesday, Thursday and Friday evenings, as well as on some Saturday mornings. Please ring to be advised of times and locations. Location may vary from your usual practice. These are not walk-in clinics, so please do not attend unless you have already booked an appointment.

 

General Nursing

 

Morning

Evening

Monday

08:00 – 11:30

14:00 – 17:50

Tuesday

08:00 – 11:30

14:00 – 17:50

Wednesday

08:00 – 11:30

14:00 – 17:50

Thursday

08:00 – 11:30

14:00 – 17:50

Friday

08:00 – 11:30

14:00 – 17:50

Our nurses are also available for urgent appointments.

Training Afternoons

Our staff have four half-days specifically allocated for practice whole-staff or PCN-wide training. This is essential to maintain high-quality up-to-date healthcare services for our patients.

2024 dates are as follows:

5th March | 15th May | 16th July | 11th September

All practices will close at 12.30pm on those dates, and a full out-of-hours service takes over by phoning the usual practice number. Hatherleigh Dispensary will be closed on those afternoons. On-site pharmacies at Holsworthy & Stratton will remain open.

HATHERLEIGH UPDATE - from summer 2023 onwards

Our Partner GPs, along with other clinicians, are now providing GP sessions at Hatherleigh throughout the week. The appointments are usually, but not exclusively, in the morning. Please call 01409 253692 after 11am to be advised of availability.

 

Hatherleigh

WHEN WE ARE CLOSED

ALWAYS call 999 in a life-threatening or limb-threatening emergency.

Chest pains and / or shortness of breath constitute an emergency. If you are unsure when to call 999 click HERE

 


 

WE WILL BE CLOSED AT ALL PRACTICES FOR THE LATE MAY BANK HOLIDAY ON:

  • Monday 27th May

Please consider the options below if your need to access urgent medical attention when we are closed. Please always use 999 in life-threatening emergencies.

 

 

 

NHS 111

For urgent medical advice and direction call NHS 111 by dialling 111,  use NHSApp or NHS111 Online.

NHSAPP

NHSApp will help you access a range of NHS services: self-help health advice, order prescriptions, book and manage appointments, access to your medical record, for example. It will also direct you to appropriate services and triage your medical concern. To find out more about NHSApp click HERE

For a downloadable leaflet to help you get started with NHSApp click HERE

COMMUNITY PHARMACY

Community Pharmacies are a valuable source of healthcare informaton and treatment for minor ailments. For a list of pharmacies available near you click HERE You will need your postcode to use this service.

 

URGENT MENTAL HEALTH SUPPORT

Urgent Mental Health support is available via:

MENTAL HEALTH CONNECT CORNWALL: 0800 038 5300

DEVON FIRST RESPONSE: 0808 196 8708

  • Samaritans 116 123 (free from mobile or landline)
  • SHOUT - 24/7 text service - (Text Shout to 85258) 
  • SANE 4.30pm-10.30pm - 0300 304 7000
  • Papyrus - for young adults 0800 068 4141 
  • Campaign against living miserably (CALM) for men – 0800 58 58 58
  • Childline – 0800 1111

 

 

 

Alternatively, and if your condition is non-urgent, please use the Online Consultation tab on the homepage. We may have to pause this service temporarily for operational reasons. 

 

NHS 111 Online

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

  • Treat yourself at home
  • Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.