Some Requests Must Now Be Submitted Online

 

Fit notes, referral queries, prescription queries and blood test result requests must be submitted via our website or the NHS App

Some Requests Must Now Be Submitted Online

To improve safety and reduce phone waiting times, the following requests must be made online from: Monday 16 March 2026

  • Fit Notes (Med3)
  • Referral Queries
  • Prescription Queries
  • Blood Test Results

Use our website or the NHS App.

Why?

  • Faster processing
  • Safer handling of information
  • Phone lines kept free for urgent medical needs
  • Better use of GP and nurse time

Repeat Prescriptions

You can still order repeat medication via:

  • SystemOne Online
  • NHS App
  • Your nominated pharmacy

Need Help?

If you cannot access online services, please speak to reception — we will help you.

Published: Mar 2, 2026