Complaints Policy

 

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Want to make a suggestion to the practice?

Your comments and suggestions are important to us.

Only use this form for comments about the practice and suggestions as to how we can improve our service to you.

Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter, please see our appointments page to make an appointment to see the appropriate person.

Send us your suggestions online

 

Want to make a complaint?

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong, resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly and as amicably as possible.

To pursue a complaint, please complete this form, and the practice manager will deal with your concerns appropriately.

Make a complaint to the practice online

 

Want to leave a compliment?

We make every effort to give the best service possible to everyone who attends our practice.

We welcome positive feedback as well as suggestions. If you would like to leave a message for a member of our team, please visit the feedback and complaints page and we will pass it on to those involved.

Give feedback to the practice